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Credit & Payment Policy

There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

  1. Surgical Center of Greensboro: facility services
  2. Gate City Anesthesia: anesthesia services
  3. SME: orthotic devices dispensed
  4. Your surgeon's office: his/her fee for performing your surgery
  5. Services for tissue specimens removed during surgery requiring further examination
  6. Services for bloodwork drawn before or during surgery.
  7. An extended home health care service
  8. IPG: implanted items

Full payment is due within 60 days from your date of service.  Please contact your insurance company directly if you experience any delays.  YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.

Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you.  Our relationship is with you, our patient, not your insurance company.  Consequently, all charges incurred are your responsibility.  The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do.  You should normally receive a response from your insurance company within 30 days of your date of service.  If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment.  Please call our Business Office at (336) 272-0012  if you encounter a problem with your insurance company and need our assistance.

Surgical Center of Greensboro's policy is to turn over to an attorney or collection agency all accounts which are delinquent.  You will be responsible for any collection fees that are incurred. 

We utilize Transworld Systems as our collection agency.      

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BILLING/COLLECTIONS

THE SURGICAL CENTER OF GREENSBORO / ORTHOPAEDIC SURGICAL CENTER WILL BILL AS FOLLOWS:

Surgical Center of Greensboro

MEDICARE
We accept assignment of benefits.  Copays are due on the day of surgery.  Bring your Medicare card on the day of surgery.  If you have a Medicare replacement plan, be sure to bring that card.

PRIVATE INSURANCE  
Your estimated financial responsibility amount is due on or before your date of service.  We will submit your bill directly to your insurance company.  A bill will be sent to your secondary insurance,upon receipt of payment or denial from your primary insurance.  If you have no secondary insurance, a bill will be sent to you for any balance remaining after receipt of payment or denial from your insurance company.  We must make a copy of each insurance card at the time of registration.

SELF PAY
You will be contacted prior to your surgery with an estimated procedure cost for your surgery.  Payment options include cash, check, Visa, MasterCard, Discover and American Express.  Payment plans are also available by clicking on the link on the home page of our website or through Care Credit.

This facility offers the following Care Credit plans:

  • No Interest Payment Plan for 6 Months* OR   
  • Extended Payment Plan for 24, 36, 48 or 60 Months for balances of $1,000 or more*
     
    * Subject to credit approval. See patient brochure for promotional
    information and estimated monthly payments.  Apply online by clicking here
    or contact our office for assistance by one of our patient representatives.

SELF PAY - COSMETIC SURGERY - ELECTIVE SURGERY  
Cosmetic surgery is billed based on surgical time.  Payment of the estimated charge is due on or before the day of surgery. 


NOTICE TO PATIENTS

Patient Rights & Responsibilities

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